Data Backup and Retention Policy
FormForce data is hosted on commercial, third-party servers with all data backed-up in-full nightly at approximately 1:00AM PST. Backups are then transferred to a third-party Internet backup service which has the following feature: redundant and perpetual storage, SAS 70 Type II data centers, 99.97% guaranteed up-time, and 256-bit AES encryption over SSL. These specifications are subject to change at FormForce discretion.
Following the termination of the FormForce license, users can regain access their data after re-activating their license for as long as FormForce continues to archive such data.
FormForce will continue to archive all data on a client account for a minimum of two years following the expiration of all licenses with authorized access. FormForce will permanently delete all project data from its servers and exclude any subsequent backup of these data after having received express written request from the license holder. Upon receiving express written request, FormForce may also agree to continue to archive project data for longer than the minimum two-year period, however, retention beyond the two-year anniversary period is in the sole and absolute discretion of FormForce. In the absence of express written request, FormForce will delete all project data following the two-year archive anniversary date.